One of my clients told me this week “I pay those people too much to have to give them directions!”
He was caught in viewing the world through the lens of his personal career experience. As a result he’s spent months being frustrated that his team doesn’t prepare for meetings or even do the projects he assigns them in the way he expects.
At last he’s hearing me when I explain they’ve had completely different experiences and models in their work. He’s learning that there’s a higher payoff to actually giving his team an outline of the methods he’d like them to use, than waiting and berating them for not being mind readers.
Ask yourself:
“What process ‘should’ be being used, that no one is understanding?”
Now that you’ve said it, get off your high horse and call a meeting.
It’s time to inspire everyone to do the best work they can. Lay out the process you’d like people to use. Let them know that in 30 days you’ll all sit down together and revisit and refine it so everyone is vested in the success.
This process will ensure you all stay on the same page and your team can deliver to your collective expectations.
